Privacy and Cookie Policy

 

Introduction

Statement of Fact: WE WILL NEVER, at any time sell, rent, or otherwise disclose your personal information to third parties, except in the very limited circumstances set out below.

This Privacy Policy is intended to acquaint visitors to our website at www.cognitionglobal.com and our clients about the type of personal information we collect and how we use them. Please take a moment to read this Privacy Policy to learn more about the information we collect and the precedence we place in protecting your privacy.

We will post any modifications we make to this Privacy Policy on our website periodically.

 

The personal information we collect when you request information from us.

The following information will be requested when you request information about the EntreCoach™ Mastermind Program:

  • Name
  • Address
  • Email address
  • Phone number

 

The personal information we collect when you register an online account with us.

If you register an online account with us, you will be asked to supply the following information:

  • User ID
  • Password
  • Name
  • Company name
  • Business title
  • Address
  • Email Address
  • Phone numbers

You may log on to your online account at any time to order products when they become available.

 

 

The personal information we collect when you order online.

If you have not registered an account with you, you will be given the option to create one or complete your order without registering an account. If you choose to order without registering an account, you will be asked to provide the following information

  • Name
  • Address
  • Email address
  • Phone number
  • Credit card information

 

How we store and use the above personal information.

We store your personal information in a secure database. We do not use the information in the database for any other purposes than facilitating your future orders or to permit us to notify you of masterclasses, products, services, and features offered by Cognition Global Concepts Limited.

 

We do not store your credit card numbers or expiry dates in our database. Therefore, you will be requested to re-enter your credit card information only, when next you place an online order.

 

The personal information we collect when you apply for a Programs.

To participate in our Program, you will be requested to complete an application form and provide the following information to us:

  • Name
  • Company name
  • Date of birth
  • Address
  • Email address
  • Business phone number
  • Home phone number (for emergency use only)
  • Description of your business
  • List of professional/trade associations to which you belong, if any
  • Information regarding your:
    • Personal income level (within a bracket)
    • Credit card information (or cheque)

 

In addition, you will be requested to complete and submit an income verification form to be signed by your accountant or submit a copy of your most recent Income Tax Clearance Certificate.

 

How we use the information collected when you apply for a masterclass.

 

The personal information you provided to attend the masterclass is use to place you in the masterclass that is most appropriate for you. This is to ensure that you are able to get the maximum benefit from your participation in the masterclass.

 

Also, we use your contact information to keep in contact and follow up with your progress throughout the quarter and to notify you of relevant new masterclasses, products, services, and features offered by Cognition Global Concepts Limited.

 

 

How to opt out of receiving communications from us

You can opt out of receiving communications from Cognition Global Concepts Limited at any time if you wish. You can do that by following the instructions in each such communication or by letting us know by email at info@cognitionglobal.com. Please allow six to eight weeks to fully process such request.

 

If you change your mind and would like to start receiving communications from us again, you can do so by emailing us directly at info@cognitionglobal.com.

 

 

Sharing and accessing your personal information

Cognition Global Concepts Limited does not sell, trade, or otherwise transfer your personal information to third parties. We may allow authorized third party service providers access to your personal information to perform services on our behalf. Our service providers are required to provide privacy protection comparable to ours and to limit their use of such information to provide services on our behalf. These service providers may be in another country, such as the United States or the United Kingdom, and the personal information may be subject to disclosure in accordance with the applicable laws of that jurisdiction, which may create a different privacy regime from your country of residence.

 

Disclosure of personal information

In very limited and exceptional circumstance, privacy law permits the use or disclosure of personal information without an individual’s consent. For example, consent is not required if personal information is used or disclosed in an emergency that threatens an individual’s life, health, or security. In such cases, we may have to use or disclose your personal information without your consent.

 

When you participate in the Program, your professional and/or personal contact information (e.g., your name, address, email address, and telephone number) will be given to other participants in your masterclass, with your consent, through the distribution of a “Roster” posted on our client site. This site is only accessible to current clients and the Roster will be visible only to participants in your specific masterclass series.

 

Please note that other clients placed in the same masterclass because of their respective income bracket may know your income range, also.

 

 

Transfer of personal data abroad

Given the global nature of the Internet, collection and processing of information over the Internet necessarily involve the transmission of data at an international level. Personal information may be stored in servers hosted in countries outside Nigeria, including the United Kingdom and the United States. As such, your personal information may be subject to the laws of other countries, including the United Kingdom and the United States, where the data protection and other laws may or may not be as comprehensive as those in Nigeria. Personal information may be disclosed in response to inquiries or requests from government authorities in the United Kingdom or other countries in which Cognition Global Concepts Limited operate. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of your personal data in this way.

 

Retention of personal information

We retain personal information collected from you when you request information, register an account, apply for a masterclass, and/or order a product online for a period of 15 years thereafter.

We retain this information for the following reasons:

  • To inform you about new products, services, and features offered by Cognition Global Concepts Limited;
  • To ease your renewal into the Program upon the completion of each masterclass series year;
  • To be better able to chart your progress through the masterclasses;
  • To determine if a new client has been referred by a former or current client; and
  • To facilitate your re-registration into the Program after leaving the Program. We know from experience that former clients often seek to re-register for the

 

Information about the use of cookies on our website

 

Our website uses per-session cookies, which are commonly used tools to facilitate the exchange of information between your browser and or our server. These cookies enable us to present and allows you to view certain graphic elements on the website.

Per-session cookies are stored in memory while you are visiting the website and are set to expire from you cache 120 days after leaving our website.

The per-session cookies do not provide our website with access to anything else on your system, including private information about you. Our website can only retrieve the per-session cookie.

You can set your browser to detect and reject cookies by taking the following steps. However, you will not be able to view all graphics elements on our site, if you choose to reject cookies.

  • Choose ‘Tools’ in the menu bar, then ‘Internet Options’
  • Select the ‘Security’ tab, then click the ‘Zone’ you would like to change, followed by the ‘Custom’ button
  • Scroll down to the header title ‘Cookies,’ and choose how you would like to handle cookies. You can choose to accept cookies from all sites, refuse to accept any, or be prompted whenever a site wants to send you a cookie.
  • For Firefox, Safari, and other Mozilla-based browsers:
  • You may refuse cookies entirely by setting an option in the ‘Privacy’ section in ‘Preferences.’
  • The name of your ‘Internet Service Provider,’ its ‘Internet Protocol’ address, and the name of your ‘Service Provider’s Server.’ (Cognition Global Concepts Limited makes no attempt to link these addresses with the identity of visitors to our website).
  • The length of each visit.
  • The number of requests per visit
  • Your type of operating system, e.g. Windows, Mac, Unix, etc.
  • Your browser type, e.g., Netscape Navigator, Internet Explorer, etc.

 

The information is collected by the server in an aggregate format so that we can assess those pages that are most frequented by visitors of our site. We do not link this information with the identity of any visitor to our website, to any of the information you voluntarily provide when you visit our site, or when you become a participant in the Program. Accordingly, Cognition Global Concepts Limited will treat any information shared between your browser and our server as non-personal information.

 

Information about the use of third-party links on our website

Our website may contain links to other websites. Please note that when you click on one of these links, you will be leaving our website and entering another website. We encourage you to read the privacy statements of these linked sites as their privacy policies that may differ from ours. Including a link to a third-party website on our website does not imply an endorsement of the website by Cognition Global Concepts Limited.

 

Safeguarding data

Cognition Global Concepts Limited takes all feasible and reasonable precautions to protect the personal information that we collect from you. Every staff member must sign a Confidentiality and Non-Disclosure Agreement wherein he/she agrees not to improperly use and/or disclose any personal information about clients or other individuals who have contacted Cognition Global Concepts Limited. Also, your personal information is retained in a secure database, which is only accessible by password and is protected by the use of firewalls.

 

Masterclass Sessions Monitoring

Cognition Global Concepts Limited may monitor and record your masterclass sessions for quality assurance and staff training purposes. These recordings are voluntary and you are not required to participate in them.

 

Consent

By using the website, you consent to our collection and use of non-personal information such as cookie information.

 

Individual access to your personal information

If you wish to have access to the personal information that we retain on file, or if you wish to correct, update, or delete any information on file, please call +234 (0) 803 829 4647, or email info@cognitionglobal.com.

 

Last update: 6 April 2018

Cognition Global Concepts Limited